Client Success Stories
"A huge THANK YOU from CCB and Park 100 Foods! Thanks for all of your efforts in the structural reinforcement of the Kokomo freezer. With your immediate response to our request for help, I am delighted to report that the project was delivered to the owner on time."
Lee Ann Lankton
"Dick, Jeff, Garrett, Rene, and Steve are a shining example of why Best Equipment & Welding is the BEST in the business. You didn’t question anything, you just said “I’m on my way.” In my opinion, that is above and beyond the call of duty. You all worked so hard and your teamwork was amazing to watch."
Teresa K. Harrison Property Manager
"We have another successful job at Eagle Three. This success was due to the timely manner in which you worked as well as the quality of work performance. It was a pleasure to work with your staff."
Dick Wallace Senior Superintendent
"I would like to thank Dick Gilbert and the great team associated with the demo, fabrication, and installation of stairs at Carmel Old Town Shops. My company hesitated to take on the project until meeting Dick Gilbert. He not only put me at ease but the owners of Old Town Shops as well. I hope to do business with Best Equipment and Welding in the future."
"I first became acquainted with Best Equipment over a decade ago when our warehouse was at a different location. Our landlord at the time used Best Equipment for any dock issues we may have. Even though our docks were antiquated, Best Equipment was able to deliver quality work and fix our issues every time.
Years later, I was promoted to Account Manager for our warehouse and we subsequently moved to a new location. The move prompted me to source dock repairs for the first time (previously handled by former landlord). At first, I used several companies that had been recommended by our new landlord for repairs. This had mixed results, but the shortcomings of using these companies were very apparent when several of our docks had major issues. The other companies would claim they could fix our issues and provide adequate preventive maintenance. However, I soon learned that they could neither diagnose the problems nor adequately fix them.
Then we remembered there was one company that was always able to take care of our needs without fail—Best Welding. They did such a good job for us that they became our exclusive dock repair vendor. When it was determined we needed several new docks, I thought so highly of Best, I suggested to our new landlord that they should be included in the bidding process. Best was selected over several other companies.
Since that time, we have expanded our use of Best Equipment to Dock Repair, Dock Installation, Preventive Maintenance, to currently working with them to install Screen Doors on our docks. Best always provides dependable and consistent service. It also is great knowing that if a dock repair is needed, Best Equipment will be at our place the next day.
Best Equipment has always been tremendously helpful, knowledgeable, and courteous. From office staff to the people that travel to our location to perform the work, I have not had one negative experience with Best. I cannot say that about any other vendor of any service our warehouse needs to maintain operations. I would, and have, recommend taking a look at Best Equipment for any and all dock maintenance."
John Andrews Account Manager
"My guys onsite said the stairway looks great and that your guys did an excellent job. Thanks a lot for taking care of this for us, and for putting up with all the changes. I’m looking forward to working with you all a lot more in the future."
"On behalf of Expeditors, I greatly appreciate James working with me this morning to get Don and Arliss rerouted and out here to replace one of the four large springs underneath the leveler in dock door S-3. This particular dock door is one of two critical doors (of 24 total) in our entire facility.
From the time I called James your guys were here with the spring and made the repair in 2 hours…..GREAT service on the Friday before a long Holiday weekend.
Please share our gratitude and a personal thanks from me – I have very high standards and your Team exceeded them this morning."